Name: Barceló Bávaro Palace Hotel
Address: Carretera Bávaro, Km. 1 - 23001, Punta Cana, Punta Cana, 3177, Dominican Republic
Price range: From 209 GBP
Rating: 8.40

Barceló Bávaro Palace Hotel

Carretera Bávaro, Km. 1 - 23001, Punta Cana 3177, Punta Cana (Dominican Republic) Show on map Great location 8.8

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Barceló Bávaro Palace Hotel Description

SPA
INTERNET
SWIMMING POOL
PARKING / GARAGE
GYM
BUSINESS CENTER

Facilities

Hotel

All included
Business center
Casino
Children's pool
Gardens
Gym
Internet WiFi
Laundry
Lounge
Money Exchange
Outdoor Swimming Pool
Parking lot/garage
Reception
Reception 24 hours
Sandy beach
Stores
Transfer

Room

Air condition
Bathroom
Bathroom amenities
Desk
Flat screen TV
Hairdryer
Mini-bar
Mini fridge
Non Smoking rooms
Only shower
Phone
Satellite TV
TV
Towels
Wi-Fi

Activities and leisure

Adventure sports
Golf
Massage
Massages
Mini club
Playground
Sauna
Spa
Tennis

Restaurant

Bar
Buffet breakfast
Dinner Buffet
Restaurant(s)

Useful information

Tax Information

The rate does not include local taxes, supplements or other additional charges that the hotel may charge you; because you must pay them directly at the destination. Unless the hotel indicates otherwise.

8.2

Anonimous

23/02/2021 In couple

Verified review

It's the only Hotel in the world that requires a Passport to leave.

Valuation detail

10

Location
10

Decoration
5

Gastronomy
7.5

Room
10

Facilities & Services
7.5

Staff care
7.5

Cleaning

Lovely Hotel very upbeat, fun, clean, great facilities but they let you know you are nothing to them when you are leaving. They must think they run their own country. Without presenting your passport you cannot leave the hotel.
Nowhere else in the world have I heard of such demeaning, humiliating and insulting requirements. You can't prove who you are with a drivers license or any other identification except a passport. Therefore they discriminate against their foreign guests, because the residents do not require passports to check out.

Positive: Some staff made it a great stay until time to leave.

Negative: The supervisor at reception could care less about personal health conditions, could care less about non residents and could care less about destroying your vacation. Demanding a passport to identify yourself when your room bill has already been fully paid and disregarding other forms of ID when my luggage was packed and loaded. Even advising that I had spinal stenosis and back spasms creating undue burden. Never had such a demeaning, insulting, hurtful and evil check-out experience in my life. Do they think someone who already paid his bill and they know it's paid would lie about who they are? Does this hotel claim to control its own border? Was the refusal to let me leave involuntary incarceration? Is anyone thinking over there or is it just the particular caliber of the guests they he that necessitates draconian policies? They killed an 8 day lovely trip to say the least.

User reviews

9.2

Location
8.9

Decoration
7.8

Gastronomy
8.4

Room
8.7

Facilities & Services
7.8

Staff care
8.1

Cleaning

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Score

7.8

Anonimous
Recommended
03/09/2023 family

Verified review
Férias em Família

Valuation detail
10

Location

10

Decoration

5

Gastronomy

10

Room

10

Facilities & Services

2.5

Staff care

7.5

Cleaning
Umas férias em família para recordar.
Uma semana fantástica, repleta de sol, praia e boas memórias.

Positive: Localização, comodidades do hotel, praia, piscinas, quarto?. Um hotel que tem tudo para passar uma excelentes férias.

Negative: A comida no geral foi boa, mas podiam melhorar muito este aspecto. O serviço gratificado é demasiado evidente. Se dás gorjetas o servo melhora a 100%, se não dás, o serviço é diminui muito?.
8.2

Anonimous
23/02/2021 In couple

Verified review
It's the only Hotel in the world that requires a Passport to leave.

Valuation detail
10

Location

10

Decoration

5

Gastronomy

7.5

Room

10

Facilities & Services

7.5

Staff care

7.5

Cleaning
Lovely Hotel very upbeat, fun, clean, great facilities but they let you know you are nothing to them when you are leaving. They must think they run their own country. Without presenting your passport you cannot leave the hotel.
Nowhere else in the world have I heard of such demeaning, humiliating and insulting requirements. You can't prove who you are with a drivers license or any other identification except a passport. Therefore they discriminate against their foreign guests, because the residents do not require passports to check out.

Positive: Some staff made it a great stay until time to leave.

Negative: The supervisor at reception could care less about personal health conditions, could care less about non residents and could care less about destroying your vacation. Demanding a passport to identify yourself when your room bill has already been fully paid and disregarding other forms of ID when my luggage was packed and loaded. Even advising that I had spinal stenosis and back spasms creating undue burden. Never had such a demeaning, insulting, hurtful and evil check-out experience in my life. Do they think someone who already paid his bill and they know it's paid would lie about who they are? Does this hotel claim to control its own border? Was the refusal to let me leave involuntary incarceration? Is anyone thinking over there or is it just the particular caliber of the guests they he that necessitates draconian policies? They killed an 8 day lovely trip to say the least.

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Barceló Bávaro Palace Hotel

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