Verified review
Very nice hotel but customer services needs to improve
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10
Location
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7.5
Decoration
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7.5
Gastronomy
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7.5
Room
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5
Facilities & Services
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5
Staff care
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7.5
Cleaning
Very nice hotel and great location. The stay was comfortable but facilities such as swimming pool needs to be paid in addition to hotel fees.
Negative: We used the express checkout by dropping off the key to the counter but on returning home, we found they charged another $100 for two nights stay. We enquired through their online customer services several times but never received a reply. So be sure you ask them to check you out F2F to avoid being overcharged.