Avenida Tulum esquina Brisa, Colonia Centro, Cancún, Quintana Roo (Mexico)
Updating availability and prices
Smart Cancun the Urban Oasis, in the centre of Cancun, offers free WiFi and 24-hour reception.
Spacious air-conditioned rooms feature a flat-screen TV. There is a safe, minibar and iPod docking station. The private bathroom comes with a hairdryer and toiletries.
The complex has several bars, coffee shops and restaurants.
A dry cleaning service and currency exchange are available.
INTERNET
SWIMMING POOL
PARKING / GARAGE
GYM
Check in
from 15:00
Check out
until 12:00
Hotel
Room
Restaurant
Tax Information
As of April 1, 2021, VISITAX enters into force to facilitate the payment of the use of foreign tourism. It can be done from the web portal http://visitax.gob.mx/. Foreign tourists may cover it before their arrival or during their stay. Tourists must pay an ISH rate per room and per night of occupancy under the concept of Environmental Sanitation Rights carried out by the municipality. This fee must be paid at the hotel.
Others
Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable.
Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.
Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.
Use of pool with extra charge, request the amount at the reception area.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
