Carretera Federal Km 239, Ejido Jacinto Pat, Tulum, Quintana Roo (Mexico)
Updating availability and prices
Cenotes Casa Tortuga is located 11 km from Tulum, and offers access to cenotes from 9:00 am to 5:00 pm. Akumal is 15 km away and guests have free Wi-Fi and free parking.
The hotel is divided into different areas depending on the room type selected in the reservation. If you have any questions about your room's location, please contact us before booking.
The property is located in the middle of the jungle. Guests are advised to arrive by car, especially if they need to go to convenience stores, restaurants outside the property, or travel the 600 meters from the hotel to the cenote park.
The restaurants do not provide room service; however, we do have a 24-hour reception.
The area is popular for swimming, snorkeling, zip-lining, and kayaking.
Cancun International Airport is 110 km away, and Tulum International Airport is 54 km away.
INTERNET
SWIMMING POOL
PARKING / GARAGE
Check in
from 15:00
Check out
until 11:00
Hotel
Room
Restaurant
Tax Information
As of April 1, 2021, VISITAX enters into force to facilitate the payment of the use of foreign tourism. It can be done from the web portal http://visitax.gob.mx/. Foreign tourists may cover it before their arrival or during their stay. Tourists must pay an ISH rate per room and per night of occupancy under the concept of Environmental Sanitation Rights carried out by the municipality. This fee must be paid at the hotel.
Others
This property does not make invoices.
Room cleaning service is offered every 3 days upon request.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
